Cancellations & Refunds

• No Refunds on intimate items, including hair bonnets, combs, brushes, opened eyelashes, press-on nails, and opened or used hair products (e.g., braiding hair, wigs, extensions,shampoos, conditioners, stylers).
• Store Credit may be applied to all other eligible items.
• Full Refunds are available for orders canceled before 8 AM on the scheduled delivery day. Cancellations after 8 AM are subject to store credit, depending on the situation and product condition.